RAWA Administrative Office Information

In keeping with the current Social Distancing protocol due to the Coronavirus (COVID-19), RAWA Administration office is limiting communications to Digital and Phone communications. We are asking our customers to please try to email all questions to INFO@readingareawater.com and if you have a Water emergency you can call 610-406-6300.  (Sewer emergencies should be directed to the City of Reading 610-655-6008)  If you leave a message, please be sure to provide a return phone number and address that you are calling about. Customer Service is available to answer your emails and calls from 7:30 am to 4:00 pm Monday through Friday.  

If you would like to make a payment, you can pay online at www.Readingareawater.com, you can call into pay your bill at (800) 720-6847, you an mail checks to PO Box 3315, Lancaster PA 17604-3315 or pay cash at any MoneyGram location. For MoneyGram locations visit www.Moneygram.com.

Reading Area Water wants to reassure you that we are here to provide you Safe Clean Drinking Water. Our staff is available 24/7 for water emergencies.

If you are experiencing a SEWER emergency please call the Sewer Department at  610-655-6008 or 484-955-3708

Tips for Opening up your Business after the move from Red to Yellow with Safe Clean Water

While Berks County is now in the Yellow phase, many businesses are beginning to open up their buildings for the first time in months.   There are many things that are forgotten during a shut down, and one very important thing is making sure your water source is clean and fresh.  Water that has been sitting in your buildings pipes for a long period of time can become stagnate.  Below are some tips and steps for making sure you are safe and can provide clean healthy water to employees and customers.  Remember – Be Safe – Do Your Part…. Everyone wants to move on to Green as soon as possible.   We can only do that if you are following important guidelines for the safety of your customers. 

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HYDRANT FLUSHINGS

The Reading Area Water Authority will continue flushing the intermediate distribution system starting Monday April 13th 2020,  thru Friday April 17th ,2020.

The areas involved will be from Spring Street southward to South Street. 8th Street eastward to city line.

Low water pressure and discolored water may be experienced during this time. The water system will return to normal approximately 30 minutes after flushing is completed in the area each day. Please contact the Reading Area Water Authority at 610-406-6300, with any questions or concerns. You can also follow us on Facebook and at www.readingareawater.com

PUBLIC SERVICE MESSAGE FROM CITY OF READING OFFICIALS

A call was made to all residents of Reading and was sent in both English and Spanish:

This is a public service announcement from City of Reading Officials.

Dear Neighbor, all residents are required to obey Governor Wolf’s order to “Stay at Home” to protect the public from the spread of Coronavirus.

Everyone is directed to stay at home or at their place of residence except as needed to access, support or provide life-sustaining business, emergency or government services.

As Mayor Moran says…We are each other’s neighbor.

These unprecedented times require extraordinary measures. Remember the Governor’s words, … Stay Calm, Stay Safe, and Stay Home.

Spanish:

Este es un anuncio del servicio público de funcionarios de la Ciudad de Reading.

Estimado vecino, todos los residentes deben obedecer la orden del Gobernador Wolf de “quedarse en casa” para proteger al público de la propagación del coronavirus.

Se les indica a todos que se queden en su casa o en su lugar de residencia, excepto cuando sea necesario para acceder, apoyar o Proveer servicios para la preservación de la vida, servicios gubernamentales o emergencias.

Como dice el Alcalde Moran … Somos vecinos el uno del otro.

Estos tiempos sin precedentes requieren medidas extraordinarias. Recuerde las palabras del gobernador, … Mantén la calma, mantente seguro y quédate en casa.

 

HYDRANT FLUSHING SCHEDULE

The Reading Area Water Authority will begin flushing the water distribution system starting Monday March 30, 2020 thru Friday April 12, 2020.

The areas involved will be north city line to Walnut Street and North 8th Street, North 9th Street eastward to Hampden Boulevard & North 13th Street.

Short-term low water pressure and discolored water may be experienced during this time.  The system should return to normal 30 minutes after flushing is completed in your area    

Please contact the Reading Area Water Authority at 610-406-6300, with any questions or concerns.

RAWA Administration Office

In keeping with the current Social Distancing protocol due to the Coronavirus (COVID-19), RAWA Administration office is limiting communications to Digital and Phone communications. We are asking our customers to please try to email all questions to INFO@readingareawater.com and if you have a water emergency you can call 610-406-6300. If you leave a message, please be sure to provide a return phone number and address that you are calling about. Customer Service is available to answer your emails and calls from 7:30 am to 4:00 pm Monday through Friday.  

If you would like to make a payment, you can pay online at www.Readingareawater.com, you can call into pay your bill at (800) 720-6847, you an mail checks to PO Box 3315, Lancaster PA 17604-3315 or pay cash at any MoneyGram location. For MoneyGram locations visit www.Moneygram.com.

Reading Area Water wants to reassure you that we are here to provide you Safe Clean Drinking Water. Our staff is available 24/7 for water emergencies.

If you are experiencing a SEWER emergency please call the Sewer Department at 484-955-3708

Disconnected Water Service

ATTENTION:

If you have had your water service terminated in the last 30 days, please contact our office at 610-406-6300 to see if we maybe able to assist you in having it restored.  Please call between 7:30 am and 4:00 pm

Free Potable Water Beginning Monday March 16, 2020

Reading Area Water Authority is offering free potable water to customers that would like to fill containers for drinking purposes or any other customer need.  

Beginning Monday March 16, 2020 at 8:00 am through 8:00 pm, the RAWA portable Water Buffalo will be available to residents wishing to fill containers with clean, safe drinking water.   The Water Buffalo will be available 7 days a week until further notice.  

Location:   1801 Kutztown Rd, Reading PA  19604

Questions can be answered from 7:30 am to 4:00 pm Monday through Friday. 610-406-6300