A call was made to all residents of Reading and was sent in both English and Spanish:

This is a public service announcement from City of Reading Officials.

Dear Neighbor, all residents are required to obey Governor Wolf’s order to “Stay at Home” to protect the public from the spread of Coronavirus.

Everyone is directed to stay at home or at their place of residence except as needed to access, support or provide life-sustaining business, emergency or government services.

As Mayor Moran says…We are each other’s neighbor.

These unprecedented times require extraordinary measures. Remember the Governor’s words, … Stay Calm, Stay Safe, and Stay Home.


Este es un anuncio del servicio público de funcionarios de la Ciudad de Reading.

Estimado vecino, todos los residentes deben obedecer la orden del Gobernador Wolf de “quedarse en casa” para proteger al público de la propagación del coronavirus.

Se les indica a todos que se queden en su casa o en su lugar de residencia, excepto cuando sea necesario para acceder, apoyar o Proveer servicios para la preservación de la vida, servicios gubernamentales o emergencias.

Como dice el Alcalde Moran … Somos vecinos el uno del otro.

Estos tiempos sin precedentes requieren medidas extraordinarias. Recuerde las palabras del gobernador, … Mantén la calma, mantente seguro y quédate en casa.



The Reading Area Water Authority will begin flushing the water distribution system starting Monday March 30, 2020 thru Friday April 12, 2020.

The areas involved will be north city line to Walnut Street and North 8th Street, North 9th Street eastward to Hampden Boulevard & North 13th Street.

Short-term low water pressure and discolored water may be experienced during this time.  The system should return to normal 30 minutes after flushing is completed in your area    

Please contact the Reading Area Water Authority at 610-406-6300, with any questions or concerns.

RAWA Administration Office

In keeping with the current Social Distancing protocol due to the Coronavirus (COVID-19), RAWA Administration office is limiting communications to Digital and Phone communications. We are asking our customers to please try to email all questions to and if you have a water emergency you can call 610-406-6300. If you leave a message, please be sure to provide a return phone number and address that you are calling about. Customer Service is available to answer your emails and calls from 7:30 am to 4:00 pm Monday through Friday.  

If you would like to make a payment, you can pay online at, you can call into pay your bill at (800) 720-6847, you an mail checks to PO Box 3315, Lancaster PA 17604-3315 or pay cash at any MoneyGram location. For MoneyGram locations visit

Reading Area Water wants to reassure you that we are here to provide you Safe Clean Drinking Water. Our staff is available 24/7 for water emergencies.

If you are experiencing a SEWER emergency please call the Sewer Department at 484-955-3708

Disconnected Water Service


If you have had your water service terminated in the last 30 days, please contact our office at 610-406-6300 to see if we maybe able to assist you in having it restored.  Please call between 7:30 am and 4:00 pm

Free Potable Water Beginning Monday March 16, 2020

Reading Area Water Authority is offering free potable water to customers that would like to fill containers for drinking purposes or any other customer need.  

Beginning Monday March 16, 2020 at 8:00 am through 8:00 pm, the RAWA portable Water Buffalo will be available to residents wishing to fill containers with clean, safe drinking water.   The Water Buffalo will be available 7 days a week until further notice.  

Location:   1801 Kutztown Rd, Reading PA  19604

Questions can be answered from 7:30 am to 4:00 pm Monday through Friday. 610-406-6300

RAWA statement concerning Coronavirus from the Executive Director

RAWA Coronavirus statement March 13 2020 English

RAWA Coronavirus statement March 13 2020 Spanish


The Reading Area Water Authority will update vital information as it becomes available.

For additional questions, you may contact Berks County Department of Emergency Services    

Additionally, the following website contains important information that you may also refer to :



Lift of boil water notice

The boil water notice for the Northeast area of the city from Saturday July 27, 2019 has been lifted as of 8 am this morning.  

Please make sure all your current contact information is updated with our office so that you can be notified of any emergency.  You can email your contact information to or call our office at 610-406-6300.