RAWA Board members will be having a special board meeting on Tuesday November 24, 2020 at 9 am at the Administrative Office. If there is any public comment, please submit to the INFO@readingareawater.com email address no later than 8:00 am Tuesday November 24, 2020.
Press Release from the Executive Director November 15, 2020
Please be advised:
November 15, 2020
Reading, PA – Today, the Reading Area Water Authority issued the following statement in response to the closing of the Administrative Office located at 1801 Kutztown Road for the purposes of disinfection and sanitization as a precautionary measure after an employee tested positive for Covid-19 earlier this week.
“Earlier today, in consultation with the Chairman of the Board Steve McCracken and Solicitor Ed Stock, I announced the temporary closure of the Administration Office and ordered all “administrative” employees to work from home until further notice. Our maintenance vendor will be performing a disinfection and sanitization procedure. The Administrative Office will remain closed until it is determined to be safe.”
The public has had very limited access to the lobby for the past few months. Policies and procedures have been in place and adhered to for several months. Customers are directed to call (610) 406-6300 and leave a message and a Customer Service Representative will return your call as quickly as possible. We do not anticipate any disruption in our services.
RAWA fully understands the importance of the services we provide to our customers and are committed to providing a safe and clean work environment for our employees.
“I want to thank our employees for their cooperation and for acting promptly in the best interest of everyone and their sensitivity in handling this situation.”
Please STAY SAFE.
Updates will be posted on our Facebook page and our website.
Bill Murray Executive Director
Sign up TODAY for On-Line Payment
Beginning today, RAWA is offering more convenient ways to pay your monthly Utility Bill!!!
Ways to Pay your Bill:
Reading Area Water Authority provides customers a fast, easy, and safe way to conveniently pay bills online for FREE. Payments methods include: Visa, MasterCard, Discover, and Electronic Check – and Apple Pay and Google Pay.
Click here for easy instructions on how to Pay and Register your bill English Version
Click here for easy instructions on how to Pay and Register your bill Spanish Version
Pay by Phone
Make a secure payment by phone anytime 24/7. Use your landline or mobile device to pay using our automated system by calling:
855-497-1087
Pay by Text
On the go? Sign up to get text notifications about your bill and have the option to pay through text.
You may enroll in Pay by Text when making an online payment or by accessing your account and selecting the Pay by Text option. A confirmation will be sent to complete your enrollment.
More Convenient Features to Pay your Bill:
- AutoPay
Even better – don’t worry about paying your bill at all! Enroll in AutoPay. Your bills will be automatically paid on the due date each billing cycle, using your default credit card or bank account. This will avoid any late fees and free you from having to remember when to pay.
Login to your account and click on AutoPay to enroll.
- Scheduling Payments
You choose when to pay. Scheduled payments are individual payments that you schedule for any date you designate prior to the bill due date. The date of a scheduled payment can be changed as long as it is adjusted before the date scheduled. Click here and schedule your payments
- Paperless
Reduce paper clutter and the need to file or shred documents. Go paperless to receive bills, reminders, and receipts via email. You will receive an email notification each time a new bill is ready for you to view and pay.
- Remind Me
Need a reminder? Our RemindMe feature adds an alert to your calendar. You can also get email & text (optional) reminders.
To sign up for reminders, enroll in Paperless, or to schedule a payment, simply click on the Make a Payment button to get started. You may also access our payment portal . Click here to enroll
NEW ONLINE PAYMENT SERVICE
COMING SOON!!!!
Reading Area Water Authority has partnered with a NEW online payment service. Invoice Cloud will be launching our new online and pay by “MANY” options!!!
Customers will be able to receive monthly reminders via text or email with the balances due on their current bills, set up one time or recurring payments, use Google pay or Apple pay, print historical bills, and many other features.
Watch for more exciting news
Free Potable Water Beginning Monday March 16, 2020
Reading Area Water Authority is offering free potable water to customers that would like to fill containers for drinking purposes or any other customer need.
Beginning Monday March 16, 2020 at 8:00 am through 8:00 pm, the RAWA portable Water Buffalo will be available to residents wishing to fill containers with clean, safe drinking water. The Water Buffalo will be available 7 days a week until further notice.
Location: 1801 Kutztown Rd, Reading PA 19604
Questions can be answered from 7:30 am to 4:00 pm Monday through Friday. 610-406-6300
Protecting Our Water System
Take a moment to read these important brochures on how different things can affect our water quality.